Competition Terms & Conditions

1. Promoter

These promotional prize draws are conducted by Booking Club Pty Ltd (ABN 89 699 101 025), Level 3 / 55 Collins St, Melbourne VIC 3000 ("the Promoter"), operating at bookingclub.com.au. All inquiries regarding the draws should be directed to concierge@bookingclub.com.au.

2. Nature of Promotion

BookingClub operates as a trade promotion, not a lottery or game of chance. Members subscribe to receive tangible benefits including access to exclusive travel booking services, discounted travel rates, and member-only pricing through our integrated travel platform. Monthly prize draws are conducted as a promotional benefit to reward member loyalty and engagement, not as the primary service offering.

The primary consideration for membership fees is access to the travel booking platform and associated discounts. Travel pricing is tier-graduated: each successive membership tier receives bigger discounts on the same accommodation, so paid memberships deliver standalone, quantifiable value on every booking independent of any Prize Draw. Prize draws represent a supplementary promotional incentive and do not constitute the main value proposition of membership. Members receive substantial value through travel savings regardless of draw participation or outcomes.

3. Eligibility

Entry to promotional prize draws is open exclusively to individuals who meet all of the following criteria:

• Australian residents with a valid Australian residential address, excluding residents of the Australian Capital Territory and Western Australia
• Persons aged 18 years or older at the time of entry
• Active paid members holding either Regular Traveller ($24/month or $240/year) or Seasoned Traveller ($49/month or $490/year) tier memberships
• Members with subscriptions in good standing (no outstanding payment issues or account suspensions)
• Members who have completed age verification through the platform

A member participating in a promotional free trial of a Regular Traveller or Seasoned Traveller membership is treated as holding that membership tier for eligibility purposes, and is eligible to enter provided the membership is active (not cancelled and lapsed) at the entry deadline. Eligibility is determined at the entry deadline, and a member who is eligible at that time remains eligible for that draw even if they cancel afterwards (see Section 7).

The following persons are explicitly excluded from participation:

• Employees of the Promoter, its related entities, and their immediate family members (spouse, parents, children, siblings)
• Tourist tier (free) members who do not hold paid subscriptions
• Members with suspended, cancelled, or lapsed subscriptions
• Members with outstanding payment obligations or disputed charges
• Persons residing outside Australia at the time of the draw
• Residents of the Australian Capital Territory or Western Australia

4. Promotional Entry Allocation

Promotional entries are allocated automatically to eligible paid members based on their membership tier and duration. No manual entry process is required. The entry allocation structure operates as follows:

• Regular Traveller Members ($24/month or $240/year): Receive 1 promotional entry per month of continuous active membership
• Seasoned Traveller Members ($49/month or $490/year): Receive 5 promotional entries per month of continuous active membership

Accumulating Entry System

Entries accumulate progressively based on membership duration, rewarding long-term member loyalty. For example, a Regular Traveller member who has maintained continuous membership for 6 months will receive 6 entries in each monthly draw during their 6th month of membership. A Seasoned Traveller member with 6 months of continuous membership will receive 30 entries (5 entries × 6 months) in each draw during their 6th month.

Promotional entries accumulate up to a maximum: Regular Traveller members reach a cap of 12 promotional entries (at 12 months of continuous membership), and Seasoned Traveller members reach a cap of 60 promotional entries (at 12 months). Once reached, the promotional entry count holds at that maximum for as long as membership remains continuous. Separately, a member's total entries in any single draw from all sources combined (promotional and referral bonuses) may not exceed 100.

Entry counts are calculated automatically at the entry deadline for each draw based on the member's continuous subscription period from their initial subscription date (or most recent reactivation date). If a membership is cancelled and subsequently reactivated, the entry accumulation counter resets to zero and begins accumulating from the new subscription date.

Members who upgrade from Regular Traveller to Seasoned Traveller tier retain their accumulated months of membership. The entry calculation adjusts to reflect the new tier's entry allocation (5 entries per month) from the upgrade date forward.

5. Referral Bonus Entry Program

Paid members (Regular Traveller and Seasoned Traveller) can earn additional bonus entries by referring new members to BookingClub using their personal referral link. The referral program is not available on the free Tourist tier. Bonus entries are applied to the member's next upcoming draw.

Referral Mechanism

• Each member receives a single personal referral code and link, shareable from the Referrals page
• Bonus entries are awarded to the referrer and applied to the next upcoming draw at the time the qualifying action occurs
• Referral activity is awarded automatically; no claim is required

Bonus Entry Allocation

• Friend signs up: +5 bonus entries when a referred friend creates an account with your link
• Tier upgrade: +15 bonus entries when a referred friend upgrades to a higher paid tier, within 90 days of signing up
• Monthly cap: A maximum of 50 signup bonuses can be earned per member per calendar month (UTC). Friends can still join after the cap is reached, but no further signup bonus is awarded that month.
• Accumulation: Referral bonus entries are in addition to loyalty entries

Eligibility and Restrictions

• Self-referrals are strictly prohibited and will result in disqualification and potential account suspension
• Referred members must be new users who have not previously held a BookingClub membership
• The Promoter reserves the right to void referral bonus entries obtained through fraudulent means, including but not limited to creating multiple accounts, using false identities, or coordinating referral schemes
• Referral bonus entries are subject to verification and may be reversed if the referred member's account or payment is cancelled, refunded, or disputed
• Bonus entries remain subject to the eligibility-at-deadline rule in Section 7: a member must hold an active paid membership when entries lock for a draw to count, including referral bonuses

Referral Tracking and Transparency

Members can view their referral statistics, including friends joined and total bonus entries earned, on the Referrals page. All referral activity is logged for audit and compliance purposes.

6. Founding Member Benefits

The first 250 paid members are designated "Founding Members." Founding member benefits apply for the duration of continuous paid membership and end if the membership lapses.

• Double entries: A Founding Member's loyalty (membership-derived) entries are doubled in every draw. Referral bonus entries are not doubled. Where founding member doubled loyalty entries would exceed the 100-entry total cap per draw, the 100-entry cap prevails
• Discounted first year: A discounted first-year annual price is offered to Founding Members (Regular Traveller and Seasoned Traveller tiers). Renewals after the first year are at the standard annual price then in effect
• Availability: Founding Member status is limited to the first 250 paid members and may not be available again once filled

7. Draw Schedule and Entry Deadlines

Prize draws are conducted on a monthly basis. Specific draw dates, entry deadlines, and prize details for each draw are published on the BookingClub website and member dashboard at least 14 days prior to the entry deadline.

Entries close at 5:00pm AEST/AEDT on the draw date. At that time, a snapshot of all eligible entries is taken and cryptographically hashed for independent verification. The winner is drawn at 7:00pm AEST/AEDT the same day. Only members holding an active Regular Traveller or Seasoned Traveller membership (including a promotional free trial of such a membership) at the entry close time are eligible to participate in that specific draw. Members whose memberships expire, lapse, or are cancelled and end before the entry close time are not eligible for that draw. Eligibility is fixed at the entry close time: a member who is eligible at that time remains eligible for that draw, and any prize won is not affected, even if the member subsequently cancels or downgrades, or their membership later ends.

Draw dates and times are subject to change at the Promoter's discretion. Any changes will be communicated to members via email and platform notifications at least 7 days prior to the revised draw date.

8. Prizes

Monthly prize values and specific prize details vary by draw and are published on the individual draw details page on the BookingClub website. The total prize pool for any single draw will not exceed $4,950 AUD including GST, valued at recommended retail price at the time the draw opens. Prize packages may include, but are not limited to:

• Return flights for one or more persons to specified destinations
• Accommodation packages at hotels, resorts, or vacation properties
• Travel vouchers or credits valid for bookings through the BookingClub travel platform
• Cash components for spending money, transfers, or incidental expenses
• Travel insurance coverage
• Ground transportation, tours, and activities

Prize Conditions

Prizes are awarded as described in the specific draw details and are subject to the following general conditions:

• Non-transferable: Prizes cannot be transferred to another person except where explicitly stated in the prize description
• Non-exchangeable: Prizes cannot be exchanged for cash or other prizes unless the prize specifically includes a cash component
• Valuation: Prize values are calculated based on recommended retail prices at the time of the draw and may vary based on booking dates and availability
• Travel validity: Travel prizes must typically be redeemed and travel completed within 12 months of the draw date, subject to availability and booking conditions
• Booking responsibility: Winners are responsible for making travel bookings within specified timeframes and complying with all booking terms and conditions
• Additional costs: Unless explicitly included in the prize description, winners are responsible for any additional costs including meals, additional activities, passport and visa fees, airport taxes not included in tickets, travel to/from departure airport, and any other incidental expenses

The Promoter reserves the right to substitute a prize of equal or greater value if the advertised prize becomes unavailable for reasons beyond the Promoter's reasonable control.

9. Winner Selection Process

Winners are selected using a computerized random selection algorithm that ensures each promotional entry has an equal and independent chance of being selected. The selection process operates as follows:

• All eligible entries from members with active subscriptions at the entry deadline are compiled into a draw pool
• Each entry is assigned a unique identifier in the system
• A cryptographically secure random number generator selects one entry from the pool
• The member associated with the selected entry is identified as the potential winner
• The winner's eligibility is verified against the criteria in Section 3

Draws are conducted at the time and date specified for each individual draw. The draw process is audited and recorded for compliance and verification purposes. An independent witness may be present during the draw at the Promoter's discretion.

If the initially selected winner is found to be ineligible, cannot be contacted, or does not claim the prize within the specified timeframe, a redraw will be conducted to select an alternate winner from the remaining eligible entries. This process may be repeated until a valid winner is confirmed.

10. Winner Notification and Publication

Winners will be notified within 48 hours of the draw being conducted through the following channels:

• Email to the registered email address associated with the member's account
• In-platform notification displayed on the member dashboard upon login
• Phone call to the registered mobile number (if provided and at the Promoter's discretion)

Winners must respond to the notification and confirm acceptance of the prize within 14 calendar days of the initial notification being sent. Failure to respond within this timeframe will be deemed a forfeiture of the prize, and an alternate winner will be selected through a redraw process.

It is the member's responsibility to ensure their contact information (email address and phone number) is current and accurate in their account settings. The Promoter is not responsible for failed notifications due to incorrect contact information, email filtering, or technical issues beyond the Promoter's control.

Winner Publication

For transparency, the winner of any prize valued over $1,000 AUD will be published on the BookingClub website (first name and suburb/state format) within 7 days of winner confirmation and will remain published for a minimum of 28 days. Publication in this format is a condition of accepting the prize, and winners consent to it by accepting. Requests to withhold or reduce the published details cannot be accommodated where they would fall short of this minimum publication standard; any additional publicity beyond the name-and-suburb/state listing (for example a winner story or photo) is voluntary and only occurs with the winner's separate consent.

11. Prize Claim and Verification

To claim a prize, winners must complete the following verification and claim process:

• Confirm acceptance of the prize within 14 days of notification
• Provide valid government-issued photo identification (driver's license or passport) for identity verification
• Confirm current residential address matching their account details
• Complete any required tax documentation (if applicable based on prize value)
• Sign a winner declaration and liability release form
• Agree to any additional terms specific to the prize (e.g., travel booking conditions)

Prizes will be delivered, credited, or made available within 30 calendar days of the winner completing all verification requirements. Travel credits and vouchers will be applied directly to the winner's BookingClub account. Physical prizes or travel documentation will be sent to the winner's registered address via registered mail or courier.

Winners are responsible for any tax implications arising from prize acceptance in accordance with Australian taxation law. The Promoter will provide necessary documentation for tax purposes where required.

12. Draw Conduct and Prize Pool Limits

Prize pools are maintained below the trade-promotion permit thresholds in all states and territories whose residents are eligible to enter. Residents of jurisdictions where this cannot be maintained are excluded from entry (see Section 3). Each draw is conducted using a cryptographically secure random selection over an independently verifiable, hashed snapshot of all eligible entries, and draw records are retained.

13. Privacy and Data Protection

Personal information collected in connection with this promotion is handled in accordance with the BookingClub Privacy Policy and the Privacy Act 1988 (Cth). By participating in the draws, members consent to the collection, use, and disclosure of their personal information for the following purposes:

• Administering the promotional draws and determining eligibility
• Contacting winners and facilitating prize claim and delivery
• Publishing winner information for transparency and regulatory compliance
• Verifying identity and preventing fraud
• Complying with legal obligations and regulatory reporting requirements

Members may access, correct, or request deletion of their personal information in accordance with the Privacy Policy, subject to legal retention requirements. For privacy inquiries, contact concierge@bookingclub.com.au.

14. Liability and Indemnity

To the maximum extent permitted by law, the Promoter (including its officers, employees, and agents) excludes all liability for any loss, damage, or injury suffered by any person in connection with the promotion or acceptance of any prize, including but not limited to:

• Late, lost, misdirected, or failed notifications due to technical issues or incorrect contact information
• Technical malfunctions, system errors, or failures affecting entry allocation, draw conduct, or winner selection
• Prizes that are damaged, delayed, lost, or stolen during delivery or transit
• Any tax implications or obligations arising from prize acceptance
• Travel delays, cancellations, or changes affecting travel prizes
• Personal injury, property damage, or other incidents occurring during prize redemption or travel
• Changes in prize value due to currency fluctuations, availability, or market conditions

Nothing in these terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law or other applicable legislation that cannot be excluded, restricted, or modified by agreement.

By accepting a prize, winners agree to indemnify and hold harmless the Promoter against any claims, damages, or liabilities arising from the winner's use or redemption of the prize.

15. General Conditions and Promoter Rights

The Promoter reserves the right to exercise the following powers in administering the promotion:

• Verify the validity of entries, eligibility of entrants, and accuracy of information provided
• Request additional documentation or information to verify eligibility or identity
• Disqualify any entrant who tampers with the entry process, acts fraudulently, or breaches these terms
• Disqualify any entrant who engages in conduct that is misleading, deceptive, or harmful to the promotion's integrity
• Cancel, modify, suspend, or terminate the promotion if circumstances beyond the Promoter's reasonable control make it necessary (including but not limited to technical failures, regulatory changes, or force majeure events)
• Modify these terms and conditions with reasonable notice to members (at least 14 days for material changes). Changes apply prospectively only: they do not apply retroactively and never apply to entries already accrued in a draw that is open at the time of the change
• Substitute prizes of equal or greater value if advertised prizes become unavailable

Decisions of the Promoter regarding the conduct of the promotion are made in good faith and in accordance with these terms. A member affected by a decision (including a draw result or a disqualification) may request a review by writing to concierge@bookingclub.com.au within 10 days of the decision; the Promoter will review the decision and respond with reasons within 14 days. Nothing in this section limits any rights under the Australian Consumer Law.

16. Disputes and Governing Law

These terms and conditions are governed by the laws of Victoria, Australia. Any disputes, claims, or proceedings arising out of or in connection with this promotion will be subject to the exclusive jurisdiction of the courts of Victoria.

In the event of any dispute regarding the interpretation of these terms, the conduct of the draws, or the awarding of prizes, members may request a review as set out in Section 15. All disputes are subject to any rights under the Australian Consumer Law that cannot be excluded.

Members who have concerns or complaints regarding the promotion should first contact the Promoter at concierge@bookingclub.com.au. If the matter cannot be resolved directly, members may seek independent advice or contact relevant consumer protection authorities.

17. Responsible Participation

While BookingClub operates as a trade promotion and not a gambling service, the Promoter encourages responsible participation and membership decisions:

• Only subscribe to membership tiers that fit within your budget and financial circumstances
• View prize draws as a supplementary promotional benefit, not the primary reason for membership
• Focus on the travel booking platform access and savings as the main value of membership
• Understand that prize draws are based on chance and winning is not guaranteed
• Cancel your subscription at any time if the membership no longer provides value to you
• Seek financial advice if you have concerns about subscription affordability

If you or someone you know has concerns about gambling behavior, support services are available through Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au

18. Contact Information

For questions, concerns, or inquiries regarding these terms and conditions or the promotional prize draws, please contact:

The Promoter will respond to inquiries within 5 business days. For urgent prize claim matters, please indicate "URGENT - Prize Claim" in your email subject line.

19. Interpretation

In these terms and conditions, unless the context otherwise requires:

• "Member" refers to any person who has registered for a BookingClub account and holds an active subscription
• "Paid member" refers to members holding Regular Traveller or Seasoned Traveller tier subscriptions
• "Active subscription" means a subscription that is current, paid up to date, and not suspended or cancelled
• "Entry deadline" means the date and time specified for each draw by which members must have active subscriptions to be eligible
• "Draw date" means the date and time at which the random winner selection is conducted
• "Promoter" means Booking Club Pty Ltd (ABN 89 699 101 025), Level 3 / 55 Collins St, Melbourne VIC 3000

Headings are for convenience only and do not affect the interpretation of these terms. References to legislation include any amendments, replacements, or re-enactments of that legislation.