Competition Terms & Conditions

1. Promoter

These promotional prize draws are conducted by Booking Club Pty Ltd (ABN 89 699 101 025), Level 3 / 55 Collins St, Melbourne VIC 3000 ("the Promoter"), operating at bookingclub.com.au. All enquiries regarding the draws should be directed to concierge@bookingclub.com.au.

Each specific prize draw may have its own promotional terms and conditions, published on that draw's page (for example, bookingclub.com.au/draws/bali2026). Where the terms for a specific draw differ from these general terms, the terms for that specific draw govern that draw.

2. Nature of Promotion

BookingClub's prize draws are trade promotions run for members of the travel club. Members subscribe for the travel benefits: access to the booking platform, discounted travel rates and member-only pricing. The monthly prize draws are a promotional benefit on top of that, not the service being sold.

The primary consideration for membership fees is access to the travel booking platform and associated discounts. Travel pricing is tier-graduated. The free Tourist tier is a preview of member rates. Club Pass (formerly Regular Traveller) is the membership, with member rates on accommodation that are more favourable than the Tourist preview and generally below the published retail rate for the same room. Club Pass+ (formerly Seasoned Traveller) receives BookingClub's biggest discounts, the most favourable pricing tier on the Platform. Club Pass and Club Pass+ memberships therefore deliver standalone, quantifiable value on every booking independent of any Prize Draw. Prize draws represent a supplementary promotional incentive and do not constitute the main value proposition of membership. Members receive substantial value through travel savings regardless of draw participation or outcomes.

These terms cover the membership prize draws for Club Pass and Club Pass+ members. Win back your stay was a separate series of booking-linked promotions, run monthly from October 2026, in which each completed hotel booking was one entry in a draw to win back what was paid for it, up to $1,500. The final Promotion was October 2026. It has its own terms, eligibility rules and governing law at bookingclub.com.au/win-back.

3. Eligibility

Entry to promotional prize draws is open exclusively to individuals who meet all of the following criteria:

• Australian residents with a valid Australian residential address, excluding residents of the Australian Capital Territory and Western Australia and, for prize draws whose entries open after 5 October 2026, residents of South Australia. Each draw's own terms list the states it excludes.
• Persons aged 18 years or older at the time of entry
• Active members on either the Club Pass ($9.90/month or $99/year) or Club Pass+ ($29/month or $260/year) tier, whether paid or on a promotional free period
• Members with subscriptions in good standing (no outstanding payment issues or account suspensions)

Entrants confirm they are 18 or over when they join or upgrade. The winner's age, identity and residency are checked with government-issued photo identification before any prize is awarded (see Section 11).

A member participating in a promotional free trial of a Club Pass or Club Pass+ membership is treated as holding that membership tier for eligibility purposes, and is eligible to enter provided the membership is active (not cancelled and lapsed) at the entry deadline. Eligibility is determined at the entry deadline, and a member who is eligible at that time remains eligible for that draw even if they cancel afterwards (see Section 7).

For prize draws whose entries open after 5 October 2026, a member's entries count once a state or territory of residence is saved on their account, which they can do at any time in Account Settings. Entries keep accruing in the meantime, and every one of them counts when the state is saved before entries close.

The following persons are explicitly excluded from participation:

• Employees of the Promoter, its related entities, and their immediate family members (spouse, parents, children, siblings)
• Tourist tier (free) members
• Members with suspended, cancelled, or lapsed subscriptions
• Members with outstanding payment obligations or disputed charges
• Persons residing outside Australia at the time of the draw
• Residents of the Australian Capital Territory or Western Australia, and, for prize draws whose entries open after 5 October 2026, residents of South Australia

4. Promotional Entry Allocation

Promotional entries are allocated automatically to eligible members based on their membership tier and duration. No manual entry process is required. The entry allocation structure operates as follows:

• Club Pass Members ($9.90/month or $99/year): Receive 1 promotional entry per month of continuous active membership
• Club Pass+ Members ($29/month or $260/year): Receive 5 promotional entries per month of continuous active membership

Accumulating Entry System

Entries accumulate progressively based on membership duration, rewarding long-term member loyalty. For example, a Club Pass member who has maintained continuous membership for 6 months will receive 6 entries in each monthly draw during their 6th month of membership. A Club Pass+ member with 6 months of continuous membership will receive 30 entries (5 entries × 6 months) in each draw during their 6th month.

Promotional entries accumulate up to a maximum: Club Pass members reach a cap of 12 promotional entries (at 12 months of continuous membership), and Club Pass+ members reach a cap of 60 promotional entries (at 12 months). Once reached, the promotional entry count holds at that maximum for as long as membership remains continuous. Separately, a member's total entries in any single draw from all sources combined (promotional and referral bonuses) may not exceed 100.

Entry counts are calculated automatically at the entry deadline for each draw based on the member's continuous subscription period from their initial subscription date (or most recent reactivation date). If a membership is cancelled and subsequently reactivated, the entry accumulation counter resets to zero and begins accumulating from the new subscription date.

Entries held from a previous tier are retained when a member changes tier (for example, from Club Pass to Club Pass+), and entries accrue at the new tier's rate from the date of the change.

5. Referral Bonus Entry Program

Members can earn bonus entries by referring friends to BookingClub with their personal referral link. The same rules are published on the Referrals page, which each draw's own terms incorporate. These rules apply to prize draws whose entries open after 5 October 2026. Draws whose entries opened on or before that date keep the rules published when their entries opened, set out after them.

Prize draws whose entries open after 5 October 2026

• Earning entries: You earn 5 entries when a friend who created their BookingClub account with your referral link takes up a Club Pass or Club Pass+ membership within 90 days of creating that account. Joining straight onto Club Pass or Club Pass+ counts. A friend who stays on the free Tourist tier earns no entries.
• Which draw: The entries go into the soonest draw still taking entries when your friend's membership begins. If that draw's entries close within 24 hours, they go into the following draw instead (or stay with the closing draw when no later draw is scheduled). If no draw is taking entries at that time, no entries are added.
• Counted when entries close: Referral entries are counted when that draw's entries close. They count only if your friend holds an active Club Pass or Club Pass+ membership at that moment. A membership set to cancel still counts if its paid period runs past the close. Nothing is reversed after entries close.
• Per-draw cap: You can hold at most 10 referral entries in any one draw. Your total entries from all sources remain capped at 100 per draw.
• Complimentary memberships: A friend on a complimentary membership granted by the Promoter, or a staff account, does not earn referral entries.

Prize draws whose entries opened on or before 5 October 2026

These draws keep the referral rules published when their entries opened:

• Friend signs up: +5 entries when a friend creates an account with your referral link and confirms their email address.
• Friend joins Club Pass: +15 entries when that friend takes up Club Pass or Club Pass+ within 90 days of creating the account.
• Monthly cap: At most 50 sign-up awards per member per calendar month (UTC). Friends can still join after the cap is reached, but no further sign-up award is made that month.
• Which draw: Entries go into the soonest draw still taking entries when the award is made, or the following draw if that one's entries close within 24 hours (the closing draw when no later draw is scheduled).
• Reversal: Entries for a friend's Club Pass or Club Pass+ membership are removed if that membership ends or is refunded before the draw's entries close.

Rules for every draw

• Your link: Every member has one personal referral code and link, shown on the Referrals page to Club Pass and Club Pass+ members. A referral is recorded only when your friend creates a new BookingClub account with your link. Referral entries are added automatically; there is nothing to claim.
• Who holds referral entries: Referral entries count in a draw only for a referrer who holds an active Club Pass or Club Pass+ membership when that draw's entries close and who is otherwise eligible to enter it (see Section 3 of the Competition Terms). Entries earned while you are on the free Tourist tier count in that draw once you hold Club Pass or Club Pass+ when its entries close.
• One credit per person: Each friend earns you each award once, ever. Gmail addresses that differ only by dots (googlemail.com counts as gmail.com), and any addresses that differ only by a "+" tag (for example jane.citizen+travel@gmail.com and janecitizen@gmail.com), are treated as one address: only one credit is given per address, and referring an address that matches your own is a self-referral.
• Not doubled: Founding Member doubling applies to loyalty entries only, never to referral entries.
• Fraud: Self-referrals, multiple or fake accounts and coordinated referral schemes are prohibited. The Promoter may void referral entries obtained that way and may disqualify or suspend the accounts involved.
• Records: All referral activity is logged for audit and compliance. Members can see the friends who joined with their link and their referral entries on the Referrals page.

6. Founding Members

Founding membership closed on 3 October 2026. Members who became Founding Members before then keep their Founding benefit (double loyalty entries in every prize draw) while their membership is continuous. Founding Member status ends if the membership lapses and is not restored by re-subscribing.

• Double entries: A Founding Member's loyalty (membership-derived) entries are doubled in every prize draw. Referral bonus entries are not doubled. Where a Founding Member's doubled loyalty entries would exceed the 100-entry total cap per draw, the 100-entry cap prevails
• Milestone giveaways: Milestone giveaways weight entrants under their own published terms, and Founding Members are weighted the same as other members of their tier

7. Draw Schedule and Entry Deadlines

Prize draws are conducted on a monthly basis. Specific draw dates, entry deadlines, and prize details for each draw are published on the BookingClub website and member dashboard at least 14 days prior to the entry deadline.

Entries close at 5:00pm AEST/AEDT on the draw date. At that time, a snapshot of all eligible entries is taken and cryptographically hashed for independent verification. The winner is drawn at 7:00pm AEST/AEDT the same day. Only members holding an active Club Pass or Club Pass+ membership (including a promotional free trial of such a membership) at the entry close time are eligible to participate in that specific draw. Members whose memberships expire, lapse, or are cancelled and end before the entry close time are not eligible for that draw. Eligibility is fixed at the entry close time: a member who is eligible at that time remains eligible for that draw, and any prize won is not affected, even if the member subsequently cancels or downgrades, or their membership later ends.

Draw dates and times are subject to change at the Promoter's discretion. Any changes will be communicated to members via email and platform notifications at least 7 days prior to the revised draw date.

8. Prizes

The prize for each draw, including its value, full description, what is and is not included, and any prize-specific conditions, is set out on that draw's details page and in that promotion's own terms and conditions. Prize values vary by draw. These general terms provide the framework only; the specific promotion's terms govern its prize.

Prize Conditions

Prizes are awarded as described in the specific draw details and are subject to the following general conditions:

• Non-transferable: Prizes cannot be transferred to another person except where explicitly stated in the prize description
• Non-exchangeable: Prizes cannot be exchanged for cash or other prizes unless the prize specifically includes a cash component
• Valuation: Prize values are calculated based on recommended retail prices at the time of the draw and may vary based on booking dates and availability
• Travel validity: Travel prizes must typically be redeemed and travel completed within 12 months of the draw date, subject to availability and booking conditions
• Booking responsibility: Winners are responsible for making travel bookings within specified timeframes and complying with all booking terms and conditions
• Additional costs: Unless explicitly included in the prize description, winners are responsible for any additional costs including meals, additional activities, passport and visa fees, airport taxes not included in tickets, travel to/from departure airport, and any other incidental expenses

The Promoter reserves the right to substitute a prize of equal or greater value if the advertised prize becomes unavailable for reasons beyond the Promoter's reasonable control.

Travel blackout periods

For travel prizes, redemption is subject to flight and accommodation availability, and blackout periods apply (typically peak-demand periods such as school holidays, public-holiday long weekends and major seasonal peaks). The specific blackout dates for each prize are set out in that promotion's own terms and conditions on the relevant draw page. Travel dates must be confirmed with the Promoter.

9. Winner Selection Process

Winners are selected using a computerised random selection algorithm that ensures each promotional entry has an equal and independent chance of being selected. The selection process operates as follows:

• All eligible entries from members with active subscriptions at the entry deadline are compiled into a draw pool
• Each entry is assigned a unique identifier in the system
• A cryptographically secure random number generator selects one entry from the pool
• The member associated with the selected entry is identified as the potential winner
• The winner's eligibility is verified against the criteria in Section 3

Draws are conducted at the time and date specified for each individual draw. The draw process is audited and recorded for compliance and verification purposes. An independent witness may be present during the draw at the Promoter's discretion.

If the initially selected winner is found to be ineligible, cannot be contacted, or does not claim the prize within the specified timeframe, a redraw will be conducted to select an alternate winner from the remaining eligible entries. This process may be repeated until a valid winner is confirmed.

10. Winner Notification and Publication

Winners will be notified within 48 hours of the draw being conducted through the following channels:

• Email to the registered email address associated with the member's account
• In-platform notification displayed on the member dashboard upon login
• Phone call to the registered mobile number (if provided and at the Promoter's discretion)

Winners must respond to the notification and confirm acceptance of the prize within 14 calendar days of the initial notification being sent. Failure to respond within this timeframe will be deemed a forfeiture of the prize, and an alternate winner will be selected through a redraw process.

It is the member's responsibility to ensure their contact information (email address and phone number) is current and accurate in their account settings. The Promoter is not responsible for failed notifications due to incorrect contact information, email filtering, or technical issues beyond the Promoter's control.

Winner Publication

For transparency, the winner of any prize valued over $1,000 AUD will be published on the BookingClub website (first name, surname initial and state) within 7 days of winner confirmation and will remain published for a minimum of 28 days. Publication in this format is a condition of accepting the prize, and winners consent to it by accepting. Requests to withhold or reduce the published details cannot be accommodated where they would fall short of this minimum publication standard; any additional publicity beyond the first name, surname initial and state listing (for example a winner story or photo) is voluntary and only occurs with the winner's separate consent.

11. Prize Claim and Verification

To claim a prize, winners must complete the following verification and claim process:

• Confirm acceptance of the prize within 14 days of notification
• Provide valid government-issued photo identification (driver's licence or passport) so their age and identity can be verified
• Confirm current residential address matching their account details
• Complete any required tax documentation (if applicable based on prize value)
• Sign a winner declaration and liability release form
• Agree to any additional terms specific to the prize (e.g., travel booking conditions)

Prizes will be delivered, credited, or made available within 30 calendar days of the winner completing all verification requirements. Travel credits and vouchers will be applied directly to the winner's BookingClub account. Physical prizes or travel documentation will be sent to the winner's registered address via registered mail or courier.

Winners are responsible for any tax implications arising from prize acceptance in accordance with Australian taxation law. The Promoter will provide necessary documentation for tax purposes where required.

12. Draw Conduct

Each draw is conducted in accordance with the trade-promotion laws of the states and territories whose residents are eligible to enter, and the Promoter obtains any permit required for a particular draw. Residents of jurisdictions where a draw cannot lawfully be offered are excluded from entry (see Section 3). Each draw is conducted using a cryptographically secure random selection over an independently verifiable, hashed snapshot of all eligible entries, and draw records are retained.

13. Privacy and Data Protection

Personal information collected in connection with this promotion is handled in accordance with the BookingClub Privacy Policy and the Privacy Act 1988 (Cth). By participating in the draws, members consent to the collection, use, and disclosure of their personal information for the following purposes:

• Administering the promotional draws and determining eligibility
• Contacting winners and facilitating prize claim and delivery
• Publishing winner information for transparency and regulatory compliance
• Verifying identity and preventing fraud
• Complying with legal obligations and regulatory reporting requirements

Members may access, correct, or request deletion of their personal information in accordance with the Privacy Policy, subject to legal retention requirements. For privacy enquiries, contact concierge@bookingclub.com.au.

14. Liability and Indemnity

To the maximum extent permitted by law, the Promoter (including its officers, employees, and agents) excludes all liability for any loss, damage, or injury suffered by any person in connection with the promotion or acceptance of any prize, including but not limited to:

• Late, lost, misdirected, or failed notifications due to technical issues or incorrect contact information
• Technical malfunctions, system errors, or failures affecting entry allocation, draw conduct, or winner selection
• Prizes that are damaged, delayed, lost, or stolen during delivery or transit
• Any tax implications or obligations arising from prize acceptance
• Travel delays, cancellations, or changes affecting travel prizes
• Personal injury, property damage, or other incidents occurring during prize redemption or travel
• Changes in prize value due to currency fluctuations, availability, or market conditions

Nothing in these terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law or other applicable legislation that cannot be excluded, restricted, or modified by agreement.

By accepting a prize, winners agree to indemnify and hold harmless the Promoter against any claims, damages, or liabilities arising from the winner's use or redemption of the prize.

15. General Conditions and Promoter Rights

The Promoter reserves the right to exercise the following powers in administering the promotion:

• Verify the validity of entries, eligibility of entrants, and accuracy of information provided
• Request additional documentation or information to verify eligibility or identity
• Disqualify any entrant who tampers with the entry process, acts fraudulently, or breaches these terms
• Disqualify any entrant who engages in conduct that is misleading, deceptive, or harmful to the promotion's integrity
• Cancel, modify, suspend, or terminate the promotion if circumstances beyond the Promoter's reasonable control make it necessary (including but not limited to technical failures, regulatory changes, or force majeure events)
• Modify these terms and conditions with reasonable notice to members (at least 14 days for material changes). Changes apply prospectively only: they do not apply retroactively and never apply to entries already accrued in a draw that is open at the time of the change
• Substitute prizes of equal or greater value if advertised prizes become unavailable

Decisions of the Promoter regarding the conduct of the promotion are made in good faith and in accordance with these terms. A member affected by a decision (including a draw result or a disqualification) may request a review by writing to concierge@bookingclub.com.au within 10 days of the decision; the Promoter will review the decision and respond with reasons within 14 days. Nothing in this section limits any rights under the Australian Consumer Law.

16. Disputes and Governing Law

These terms and conditions are governed by the laws of Victoria, Australia. Any disputes, claims, or proceedings arising out of or in connection with this promotion will be subject to the exclusive jurisdiction of the courts of Victoria.

In the event of any dispute regarding the interpretation of these terms, the conduct of the draws, or the awarding of prizes, members may request a review as set out in Section 15. All disputes are subject to any rights under the Australian Consumer Law that cannot be excluded.

Members who have concerns or complaints regarding the promotion should first contact the Promoter at concierge@bookingclub.com.au. If the matter cannot be resolved directly, members may seek independent advice or contact relevant consumer protection authorities.

17. Responsible Participation

The primary value of membership is access to the travel booking platform and its member rates. The Promoter encourages members to:

• Only subscribe to membership tiers that fit within your budget and financial circumstances
• View prize draws as a supplementary promotional benefit, not the primary reason for membership
• Focus on the travel booking platform access and savings as the main value of membership
• Cancel your subscription at any time if the membership no longer provides value to you

18. Contact Information

For questions, concerns, or enquiries regarding these terms and conditions or the promotional prize draws, please contact:

The Promoter will respond to enquiries within 5 business days. For urgent prize claim matters, please indicate "URGENT - Prize Claim" in your email subject line.

19. Interpretation

In these terms and conditions, unless the context otherwise requires:

• "Member" refers to any person who has registered for a BookingClub account and holds an active subscription
• "Club Pass" and "Club Pass+" are the two membership tiers eligible for prize draws; a member on a promotional free period of either tier is treated as holding that tier for draw eligibility
• "Active subscription" means a subscription that is current and not suspended, cancelled or lapsed, including a subscription on a promotional free period
• "Entry deadline" means the date and time specified for each draw by which members must have active subscriptions to be eligible
• "Draw date" means the date and time at which the random winner selection is conducted
• "Promoter" means Booking Club Pty Ltd (ABN 89 699 101 025), Level 3 / 55 Collins St, Melbourne VIC 3000

Headings are for convenience only and do not affect the interpretation of these terms. References to legislation include any amendments, replacements, or re-enactments of that legislation.